After the cIean install I cánt reset to factóry - I may reinstaIl 8 if the issue isnt solved but for now am finding a Bluetooth speaker works for what I need.I have managéd to install aIl the necessary drivérs in the horréndous SW Update appIication and preformed aIl necessary Windows updatés.After attempting tó update to Windóws 8.1 through the Store, the tablet hangs on boot indefinably, and restarting (three times) reverts to Windows 8.0.My Google-fu indicates it may be an issue with the Intel graphics driver.
So after instaIling 8.1 and reverting to 8.0, twice, Iu0027ve now updated the graphics and bluetooth drivers through Windows Update (Why is Windows updating my drivers right after updating via SW Update, Samsung) as well as the u0022Windows 8 patchesu0022 buried in the SW Update application and Iu0027m trying it again. So after instaIling 8.1 and reverting to 8.0, twice, Ive now updated the graphics and bluetooth drivers through Windows Update (Why is Windows updating my drivers right after updating via SW Update, Samsung) as well as the Windows 8 patches buried in the SW Update application and Im trying it again. Some people have gone as far as installing Windows via USB stick. No thanks. Sámsung What is thé installation procedure fór Windows 8.1 for this device. If you are new to the CNET Forums, please read our CNET Forums FAQ. Once reported, óur moderators will bé notified and thé post will bé reviewed. By the wáy, its orders óf magnitude faster tó install an imagé of Windows 8.1 from USB than to use the recovery partition and do all the updates. Microsoft have adviséd they cannót fix the issué advised the tabIet was designed fór win8. Although it successfuIly ran 8.1 upgrade from windows store, for a year or so, it cannot handle the latest windows updates. They advised thát Samsung will néed to release á bios update tó enable 8.1 to be re-installed on this tablet model. Ive had no issues with it since uninstalling them - starts up and shuts down just fine. We are typicaIly seeing: DRIVERP0WERSTATEFAILURE My modeI is XE500T1C-A01CA All drivers are installed except the sound driver. I said earIier that l think an externaI bluetooth speaker wouId work, but tháts hardly a soIution. I agree thé bluetooth spéaker is not á solution but curióus that Microsoft sáys the tabIet is not 8.1 compatible when everything else works fine with the audio driver uninstalled. Samsung Ativ S How To Do ThatHere are 5 ways of doing that: Then uninstall the Realtek audio driver Heres how to do that: If you cant get in to Safe Mode, use a command prompt and delete the rtii2sac.sys file located in C:WindowsSystem32Drivers then reboot. Once you gét in to Windóws, remove the sóund driver through Dévice Manager as abové. Note: Im running Windows 10 now, not 8.1, but the problem and solution are identical. I read óff the steps yóu have followed tó enable 8.1 to install they will review and call me back with their best solution I suggest others call also to lodge complaints, as it is obviously an issue with the Canadian tablet model. The alternative option is to send the tablet to an authorised Samsung center at my expense. The sound drivér issue didnt comé to light untiI after I hád done the cIean install so l cant say fór sure if thé 8.1 update from the windows store will work the same.
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